Visitor Information & FAQ

27th April 2022

Is the Garden Centre open?
Yes, we are open with normal opening hours.

What COVID19 measures do we have in place?
For the safety of our customers and staff we will be keeping hand sanitiser stations available around the Garden Centre and perspex screens at our checkouts.

Do I need to wear a face covering when visiting the Garden Centre?
We're committed to everyone's well-being & safety, therefore we would prefer if you wear a face covering if you can when visiting.

Is the Oasis Restaurant open?
The Oasis Restaurant is open for indoor & outdoor dining.

Are toilet facilities available?
Yes, we also have a disabled toilet & baby change facilities on site.
Please note: The disabled toilet will be closed for refurbishment from 16th May 2022. Please be patient whilst we upgrade the toilets. The baby change facility & toilet will be available, but please be aware the door is not as wide. We hope this upgrade will be completed within two weeks.

Are dogs still welcome in the Garden Centre?
Dogs are no longer allowed to enter the Garden Centre, except for Guide & Assistance dogs. We know that many of our customers are responsible dog owners; however due to persistent issues with fouling, dogs will no longer be permitted to enter.

Are you accepting cash?
During the pandemic we have not accepted cash to limit points of contact & this will continue.

Can you deliver locally?
Yes, we have a vast range of products available online which can be delivered in the local area. Shop online today.

Do you have Click & Collect available?
Yes - Click & Collect is here. Order online & collect from store. Find out more...

Are the concessions open?
The Ability Shop - Open
Pets Corner - Open
Edinburgh Woollen Mill - Open
Pavers - Open
Trespass - Open
Nevisport - Open
Please note Concessions may have different regulations; please contact them directly.

To read our Covid-19 Risk Assessment please click here

General News & Events

  • The Queen's Platinum Jubilee - 2nd - 5th June 2022
  • Oasis Restaurant nominated for Deepings Business
    Award - 16th August 2021
  • Trespass & Nevisport opens in
    Waterside Garden Centre - 25th July 2021
  • Thurlby & Northorpe Open Gardens
    - Bee Competition - 24th & 25th July 2021
  • Pavers Shoes opens in Waterside Garden Centre
    - 15th July 2021
  • Waterside Garden Centre & Adam Frost Event
    raises £4000 for Charity - 10th January 2020